Category B:
Tourism Worker of the Year Award
Recognising Outstanding Service
The Tourism Worker of the Year Award recognises Workers who offer an outstanding service in one of various core sectors within the Tourism Industry. The nominations are based on the workers’ outstanding performance which goes beyond the required call of duty at their place of work. The nominated worker must work in an eligible business or company and must have exhibited the relevant attributes during the year 2025.
Nominations can be submitted by an eligible business or company in one of the following categories:
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Tourism Worker of the Year: English Language Learning (Schools / Host Families)
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Tourism Worker of the Year: Diving Centre
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Tourism Worker of the Year: Domestic Transport (including Land and Sea)
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Tourism Worker of the Year: Visitor Attraction
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Tourism Worker of the Year: Travel and Tourism Services (Incoming Travel Agencies, Destination
Management Companies and Excursion Organisers) -
Tourism Worker of the Year: Tourist Guides
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Tourism Worker of the Year: Catering
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Tourism Worker of the Year: Accommodation (<75 bedrooms)
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Tourism Worker of the Year: Accommodation (>75 bedrooms)
Criteria
Submissions that satisfy multiple criteria from the following list, will receive a higher ranking:
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The employee has shown exemplary performance in daily operations in 2025;
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The employee has exhibited exceptional customer service skills, going above and beyond to ensure positive experiences for tourists and visitors in 2025;
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The employee has demonstrated leadership, creativity and teamwork in 2025;
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The worker carried out commendable actions, going beyond the call of duty both within the workplace and through external contributions such as participation in CSR programmes, voluntary work with registered NGOs, or other notable initiatives in 2025.
To submit your entry for the Tourism Worker of the Year Award, please use the Nomination Form that can be found here.
Submission for the Tourism Worker of the Year Award must be related to a worker’s performance carried out during the year 2025 working in an eligible business or company. This nomination needs to be submitted by the management of the business or company within which the nominee works. A business or company is only allowed to nominate one worker to represent its licensed operation. For micro-businesses, often run single-handedly or by a couple of individuals, owners are allowed to nominate themselves for the Tourism Worker of the Year Award.