Recognising Excellence
The Malta Tourism Awards are a flagship of corporate tourism excellence and an opportunity to showcase and honour the best local tourism service providers as well as promote, encourage and reward tourism quality service. The Awards enhance the visibility of Malta as a quality tourism destination and serve as a platform to promote leadership in the local Tourism Industry and give exposure to its wide career prospects. These Awards shall serve as a medium to drive change and revitalisation through sustainable and responsible initiatives.
Responsible Tourism Development Award
The Responsible Tourism Development Award has been established to recognise the leading stakeholders that offer an outstanding tourism product through significant investment to assure a resilient future for the local tourism industry. The Malta Tourism Authority encourages responsible investment initiatives which address key objectives as per the National Tourism Strategy 2021-2030: Digitalisation; HR Training and Upskilling; and Decarbonisation.
Nominations can be submitted by an eligible business or company in one of the following categories:
~ Responsible Tourism Development - Best Accommodation
~ Responsible Tourism Development - Best Travel and Tourism
~ Responsible Tourism Development - Best Visitor Attraction
~ Responsible Tourism Development - Best Catering Establishment
Submissions must satisfy a minimum of one of the following criteria:
1. Smart Tourism and Digitalisation;
2. Human Resources Training and Upskilling;
3. Sustainability and Decarbonisation
Submissions that satisfy multiple criteria will receive a higher ranking.
To submit your entry in the Responsible Tourism Development Award, please use the Nomination Form that can be found here.
Submissions for the Responsible Tourism Development Award must be related to an investment that has been carried out by an eligible business or company during the year 2024. For this Award the applicant must indicate whether the nomination represents its own establishment, or whether it is submitted on behalf of a consortium or group of companies. Any involved party needs to be an eligible business or company.
Tourism Worker of the Year Award
The Tourism Worker of the Year Award recognises Employees who offer an outstanding service in one of various core sectors within the Tourism Industry. The nominations are based on the employees’ outstanding performance which goes beyond the required call of duty at their place of work. The nominated employee must work in an eligible business or company and have demonstrated the relevant attributes during the year 2024.
The following sectors are eligible for nomination:
~ Accommodation
~ Catering
~ Travel and Tourism Services (Incoming Travel Agencies, Destination Management Companies, Excursion Organisers and Tourist Guides)
~ Visitor Attraction
~ Diving Centre
~ English Language Learning (Schools / Host Families)
Criteria
Submissions that satisfy multiple criteria from the following list, will receive a higher ranking:
1. The employee has shown exemplary performance in daily operations;
2. The employee has exhibited exceptional customer service skills, going above and beyond to ensure positive experiences for tourists and visitors;
3. The employee has demonstrated leadership, creativity and teamwork;
4. The employee was an active participant in Corporate Responsibility programmes or voluntary work through a registered NGO;
5. The employee carried out any other commendable actions worth mentioning.
To submit your entry for the Tourism Worker of the Year Award, please use the Nomination Form that can be found here.
Submission for the Tourism Worker of the Year Award must be related to an employee’s performance carried out during the year 2024 working in an eligible business or company. This nomination needs to be submitted by the management of the business or company within which the nominee works. A business or company is only allowed to nominate one employee to represent its licensed operation. Tourist guides can be nominated by the Incoming Travel Agency, Destination Management Company or Excursion Organiser which engage them.
Terms and Conditions for participating in the Malta Tourism Awards can be found here.
CLOSING DATE: 31/12/2024
Contact
For further details kindly contact:
Suzanne Brincat Dimech
Head of Unit
EU Matters/Funding & Industry HR
MALTA TOURISM AUTHORITY
Email: tourismawards@mtobservatory.org
Office: +356 2291 5728